Question 1

Frasers Plus Discount

Accepted Answer

**Promotion:**

Subject to Eligibility Criteria being met, Qualifying Products shall be available to purchase from the Website and App by Frasers Plus members at the Frasers Plus Discounted Price when purchased during the Promotion Period. The Frasers Plus Discounted Price will automatically be applied at the point of checkout when a customer chooses to pay using Frasers Plus.

**Promotion Period:**

00:00 on 24 November 2023 until such time as the Promoter gives notice on this Website that the Promotion will end.

**Qualifying Products:**

Qualifying Products will vary from time to time and will be notified to customers on the Website.

**Maximum Limit:**

Customers may only purchase one type of each Qualifying Product (i.e. one size or colourway of the Qualifying Product).

**Frasers Plus Discounted Price:**

The price reduction applied to the Qualifying Product(s) will vary and will be displayed on the Website including at the check out prior to purchase.

**Eligibility Criteria:**

To be eligible for the Promotion, customers must:

1. be a Frasers Plus member (new and existing Frasers Plus members are eligible for the Promotion) please see here for details on how to apply to become a Frasers Plus member; and...
2. use Frasers Plus as a payment method for the Qualifying Product(s) at checkout.

**Frasers Plus:**

'Frasers Plus' is a credit product provided by Frasers Group Financial Services Limited which is authorised and regulated by the Financial Conduct Authority to perform Consumer Credit activities as lender (FRN: 977237) and credit is subject to status. Missed payments may affect your credit score.

**Exclusions:**

This Promotion does not apply to:

1. orders placed before or after the Promotion Period;
2. the purchase of any other items from the Promoter that are not the Qualifying Products (as listed above);
3. staff purchases (using staff discount);
4. orders placed in conjunction with any other promotion;
5. pre-orders;
6. delivery charges; and
7. products advertised as being on sale and/or discontinued.

**Promoter:**

The Flannels Group Limited whose registered office is at Unit A, Brook Park East, Shirebrook, NG20 8RY.

**Website:**

[https://www.flannels.com/](https://www.flannels.com/)

**App:**

FLANNELS APP

**Platform:**

The Promoter’s TikTok, Facebook, Pinterest and Instagram.

**The following General Terms and Conditions apply to this Promotion:**

1. Subject to meeting the Eligibility Criteria, during the Promotion Period, when making a purchase on the Website/App, a Frasers Plus member can select the Qualifying Product(s) up to the Maximum Limit and, at the point of checkout/purchase, the Frasers Plus Discounted Price shall be automatically applied to that Qualifying Product.
 2. Frasers Plus customers will continue to redeem the points in accordance with the terms of the Frasers Plus product.
 3. There is no entry fee to use this Promotion.
 4. [Frasers+ account terms](https://cdn.tymit.com/media/Frasers_Plus_Terms_and_Conditions_e81d0ec6a2.pdf) shall apply to the Frasers Plus product.
 5. The decision made by the Promoter as to those persons able to use the Promotion and the products that are eligible for the Promotion is final.
 6. No correspondence relating to the Promotion will be entered into.
 7. By using this Promotion, you are indicating your agreement to be bound by these terms and conditions.
 8. No alternative (cash or otherwise) to the Promotion is available.
 9. The Promoter may end or cancel the Promotion by giving notice on this web page.
10. The Promoter accepts no liability for cancellation of the Promotion.
11. The Promoters liability, to any participant or any other third party in relation to the Promotion, is limited to £50.00 (unless limitations of liability are not permitted by law).
12. Where the Promotion is advertised on a Platform, the Promotion is in no way sponsored, endorsed or administered by, or associated with that Platform. You are providing your information to the Promoter. By participating in the Promotion you agree to complete release of the Platform from any claims in connection with this Promotion. You remain subject to the Platform’s terms and conditions.
13. Any personal data collected by the Promoter will be used solely for the purpose of administering this Promotion in accordance with the Promoter’s [Privacy Policy](https://help.flannels.com/support/home#folder_80000699753).
14. The Promoter is not responsible for inaccurate details supplied.
15. The Promotion and these terms and conditions will be governed by English law and any disputes will be subject to the non-exclusive jurisdiction of the courts of England.

Question 2

Birthday Code

Accepted Answer

**Promotion:** 20% off the full price of a Qualifying Order (‘Promotion Discount’) made during the Promotion Period when the Code is added at the point of checkout online (the Code cannot be redeemed in store). **Redemption Period:** The Promotion Discount may only be redeemed using the Code between 00:00 on the day you receive the Code until 23:59 on the 14th calendar day after the end of your Birthday Date month, following which it will expire. For example, if you receive your Code on 1 January the Redemption Period will run from 1 January until 14 February. **Birthday date:** The date provided as a date of birth by a customer when registering an account with the Promoter. **Qualifying Order:** Any purchase made on the Promoter’s App/Website during the Promotion Period. Exclusions apply. **Code:** A unique Code shall be sent by the Promoter via email no later than 7 days prior to the Birthday Date to the email address provided by the customer when they registered their account. **Maximum Use:** The Code may be used a maximum of one time. **Frasers Plus:** 'Frasers Plus’ is a credit product provided by Frasers Group Financial Services Limited which is authorised and regulated by the Financial Conduct Authority to perform Consumer Credit activities as lender (FRN: 311908) and credit is subject to status. **Exclusions** This Promotion does not apply to: a) Qualifying Orders placed before or after the Redemption Period; b) Frasers Plus Discounted Price products; c) the purchase of certain brands/categories which will be notified to you before finalising your purchase including, without limitation: Christian Louboutin, TBlack, Project Blitz, Flight Club, Bamford Watch Department, Panerai, Watch Anish and any other brands as determined by the Promoter in its discretion; d) staff purchases (using staff discount); e) anyone other than the recipient of the email providing the Code to the Promotion; f) Qualifying Orders placed in conjunction with any other promotion; g) purchases made using any e-voucher, gift card or discount; h) pre-orders; i) purchases made in store; j) delivery charges; and k) products advertised as being on sale and/or discontinued. **Promoter:** Flannels Limited whose registered office is at Unit A, Brook Park East, Shirebrook, NG20 8RY **Website:** [https://www.flannels.com/](https://www.flannels.com/) and [https://www.flannels.ie/](https://www.flannels.ie/%5D$https://www.flannels.ie/$) **App:** Flannels App **Platform:** ‘NOT APPLICABLE’ **The following General Terms and Conditions apply to this Promotion (Applicable from 21.02.2024)** 1\. During the Redemption Period, when making a purchase on the Website/App, select the products you wish to purchase as normal and, at the point of checkout/purchase, enter the Code which will apply the Promotion discount to eligible products in your basket. 2\. The Code will only apply to the order to which the code has been added. Where applicable, the Maximum Use shall apply to the Code. 3\. There is no entry fee to use this Promotion. 4\. The decision made by the Promoter as to those persons able to use the Promotion and the products that are eligible for the Promotion is final. 5\. No correspondence relating to the Promotion will be entered into. 6\. Emails containing the Code shall only be sent to customers who have opted in to receive marketing and promotional emails from the Promoter. 7\. By using this Promotion, you are indicating your agreement to be bound by these terms and conditions. 8\. No alternative (cash or otherwise) to the Promotion is available. 9\. The Promoter may cancel the Promotion by giving notice on this webpage. 10\. The Promoter accepts no liability for cancellation of the Promotion. 11\. The Promotors liability, to any participant or any other third party in relation to the Promotion, is limited to £50.00 (unless limitations of liability are not permitted by law). 12\. Where the Promotion is advertised on a Platform, the Promotion is in no way sponsored, endorsed or administered by, or associated with that Platform. You are providing your information to the Promoter. By participating in the Promotion you agree to complete release of the Platform from any claims in connection with this Promotion. You remain subject to the Platform’s terms and conditions. 13\. Any personal data collected by the Promoter will be used solely for the purpose of administering this Promotion in accordance with the Promoter’s [privacy policy.](https://help.flannels.com/en/support/solutions/articles/80001024011-privacy-and-cookies) 14\. The Promoter is not responsible for inaccurate details supplied. 15\. The Promotion and these terms and conditions will be governed by English law and any disputes will be subject to the non-exclusive jurisdiction of the courts of England.

My Wish List

Terms & Conditions - Current Promotions

Frasers Plus Discount

Birthday Code

Terms & Conditions - Past Promotions

Friends & Family 20% Off - April 2026.

APP Early Access Friends & Family 20% Discount On Your Order (FF20) - April 2026 Promotion

Extra 20% Off Outlet - February 2026

Frasers Plus Extra 10% Off Sale - January 2026

20% Off £500 Gift Card - December 2025

Frasers Plus loyalty points tiered offer - December 2025

Black Friday - December 2025

FLANNELS Beauty Fragrance Edit Box Giveaway - December 2025

FLANNELS Beauty Cracker Giveaway - December 2025

Friends & Family 20% Discount On Your Order (FF20) - October 2025

20% Discount on your Order (OUTLET20) - September 2025

Flannels AW Event Ticket Giveaway - September 2025

10% Levi’s X Oasis Promotion Terms - July 2025

20% Levi’s X Oasis Promotion Terms - July 2025

FLANNELS & HiiClub Competition Terms - July 2025

FLANNELS X O Beach Ibiza £2000 voucher giveaway - July 2025

Términos del concurso FLANNELS X O Beach Ibiza – Sorteo de vale por £2000 - July 2025

FLANNELS X O Beach Ibiza £2000 voucher giveaway Competition Terms - May 2025

Términos del concurso FLANNELS X O Beach Ibiza – Sorteo de vale por £2000 - May 2025

O Beach x Flannels - Promotion Terms

20% Discount on your Order (OUTLET20) - February 2025

Flannels email survey competition - December 2024

Flannels £500 Gift Card & Personal Shopping Experience - December 2024

Flannels Voucher - December 2024

Black Friday - November 2024